Learning Manager

Job description / Role

Learning Manager - Four Seasons Hotel Madinah, Saudi Arabia

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Steps from the Prophet's Mosque, our Hotel will offer luxury accommodation for the city's 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet's Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.

The Role of Learning Manager:

We currently have an opportunity for an experienced Learning Manager to join our Four Seasons Hotel Madinah opening team!

Reporting into the Director of People and Culture, you will be responsible for developing the learning quality and experience on property; delivering workplace learning and development, performance improvement programs, and initiatives to best achieve long-term business success.

You will be the Cultural Advocate of the Golden Rule in every employee action in your hotel and your goal is to support our talented people by curating an impactful mix of learning needs analysis, design and delivery.

Responsibilities will include identifying and implementing learning and performance improvement strategies that support the hotel's strategic direction, promoting a continuous learning culture, partnering with stakeholders to ensure leadership skills are developed, ensuring new employees are given the knowledge and skills to be successful, supporting the planning committee in assisting them to conduct management development programs and blended learning programs for their teams, analyzing potential service gaps, and evaluating the effect of training programs and initiatives

Our Ideal Learning Manager candidate will have:

Hotel operations experience along with experience in a Learning and Development leadership role, and a passion for people and talent development; helping people learn and reach their full potential.

You will be a Business Partner, have excellent interpersonal, relationship building and training delivery skills, have the highest level of integrity and transparency, an eye for detail, be an employee champion and have a special talent for promoting a continuous learning environment that creates an atmosphere for professional development opportunities.

Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for people, talent management, and learning! Suitable candidates must be eligible to work in Madinah, Saudi Arabia. Fluency in Arabic and English is essential.

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule - people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed "employer of choice."

About the Company

Soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.