Hostess

Job description / Role

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
An architectural icon in the heart of Saudi Arabia's vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.

The Role of the Hostess

Your role as Hostess will involve greeting and seating guests, coordinating reservations, and promptly addressing any inquiries they may have. By maintaining efficiency, courtesy, and professionalism in your interactions, you will ensure maximum customer satisfaction while adhering to all Four Seasons' policies.

As a hostess at the Four Seasons Hotel Riyadh, you will be the first point of contact for arriving guests. Your warm welcome and friendly demeanour will set the tone for their experience at our luxury hotel. You will also play a vital role in managing guest reservations, ensuring smooth transitions between arrival and seating.

Exceptional customer service is paramount in this position. Promptly responding to guest inquiries with attentiveness and care is crucial to fostering a positive atmosphere. Whether it's providing information about our hotel's amenities or offering recommendations about local attractions, your knowledge and professionalism will enhance each guest's stay.

Knowledge and Skills

- High school education or equivalent experience.
- Six to twelve months of restaurant, food and beverage, or equivalent experience is required.
- Requires a working knowledge of the restaurant aspect of Four Seasons services, policies or operations and general knowledge of the hotel.
- Requires knowledge or the ability to operate computer equipment and the reservations system.
- Requires reading, writing and oral proficiency in the English language.

What to Expect:

- Competitive housing allowance
- Transportation Allowance
- 30 days' vacation
- 10 days Public Holidays per year
- Paid home leave tickets.
- Complimentary employee meals
- Medical Insurance
- Life Insurance
- Employee Assistance Program
- Worldwide Complimentary Room Nights with Four Seasons
- Laundry/dry cleaning for provided for work attire.
- Growth & Development opportunities
- Additional Family Benefits apply.

About the Company

Soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.