Rooms Division Manager

Job description / Role

What do we expect from you?

Under the general guidance of the General Manager or any other authorized by the management, The Rooms Division Manager is responsible for the Rooms Division in the Hotel, and an active member of the Executive Committee, and a key member of the pre-opening team, the Rooms Division Manager will oversee the effectiveness of guest service, colleague performance and development and service enhancements. The position will be responsible for the day to day operation of Front Office, Guest Services, Housekeeping, and Spa.

In your role you will work closely with our team in Sales, Revenue Management and Reservations, to drive the Hotel occupancy and rates. Therefore it is important to have an understanding of market trends, while having the ability to develop and implement concepts and services which are innovative and in line with our marketing strategy in a highly competitive market.

How your day looks like?

- Maintaining and further enhancing our strong focus on The Guest Experience by ensuring standards compliance and guest satisfaction across the division
- Developing strong guest relationships and ensuring prompt and effective service quality
- Managing and developing a strong team of Rooms Division Managers including providing performance feedback and regular reviews
- Managing the finance function of the Rooms Division. This includes analyzing monthly P&L reports, setting and controlling labor standards and other expenses, preparing the annual budget and achieving revenue goals.

- Minimum 3 years of experience in same position
- Strong in written & spoken English

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.