AV and Sound Technician

Job description / Role

Responsibilities:

- Event Setup: Set up and configure audio-visual equipment including microphones, speakers, projectors, screens, and lighting systems in event spaces throughout the hotel.

- Technical Support: Provide on-site technical support during events to troubleshoot and resolve any audio-visual issues promptly.

- Sound Mixing and Control: Operate sound mixing consoles and audio equipment to ensure optimal sound quality during events. Balance audio levels and adjust settings as needed.

- Video Support: Set up and operate video equipment such as projectors, monitors, and cameras for presentations, video conferencing, and other visual needs.

- Collaboration: Collaborate with event planners, organizers, and hotel staff to understand event requirements and provide tailored AV solutions.

- Equipment Maintenance: Maintain and inventory AV equipment, ensuring that all devices are in good working condition. Coordinate repairs and replacements when necessary.

- Customer Service: Provide excellent customer service to guests and event organizers, addressing their audio-visual needs and ensuring a positive experience.

- Adherence to Standards: Ensure compliance with hotel policies, safety standards, and industry regulations related to audio-visual equipment and operations.

- Proven experience as an AV Technician or similar role in a hotel or hospitality setting.

- Strong technical knowledge of audio-visual systems, including sound reinforcement, video display, and lighting equipment.

- Proficiency in operating AV software, mixing consoles, amplifiers, microphones, and other audio-visual devices.

- Familiarity with video conferencing platforms (e.g., Zoom, Microsoft Teams) and live streaming technologies is desirable.

- Excellent problem-solving skills and the ability to troubleshoot technical issues efficiently.

- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize workload.

- Effective communication and interpersonal skills, with a customer-focused approach.

- Flexibility to work evenings, weekends, and holidays based on event schedules.

- Diploma or certification in Audio Engineering, Sound Technology, or a related field is preferred.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.