Steven Pires

Steven Pires

IT Field Support Operations Manager, Emirates Group

Dubai, UAE
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Professionals

Experience

IT Field Support Operations Manager

Emirates Group
Jan, 2017 - Dec, 2020
Dubai, UAE

IT Service Delivery & Infrastructure Manager

Emirates Group
Jan, 2003 - Jan, 2017
Dubai, UAE

Education

Master (MSc/MA), Master of Business Administration, Marketing

University of Leicester,, Leicester,, United Kingdom
Jan, 2003 - Jan, 2005

Bachelor(BSc/BA), Bachelor of Engineering (BE), Computer Engineering

Goa University, Goa, India
Jan, 1990 - Feb, 1995

IT Skills

ACTIVE DIRECTORY, FIREWALLS, ITIL, SERVICE LEVEL AGREEMENTS, DEPLOYMENT, OPERATIONS MANAGER, PRINCE2, PROJECT PLANNING, DATABASE MODELING, CRM

Languages

English
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