Silvia Kunsleben

Director of Rooms

Bab Al Shams Desert Resort & Spa,

May, 2018 - Oct, 2020

Dubai, UAE

Front Office Manager

Bab Al Shams Desert Resort & Spa, Dubai, UAE

Dec, 2014 - May, 2018

Dubai, UAE

Front Office Manager

Bonnington Hotel & Residence Jumeirah Lakes Towers, Dubai, UAE

Aug, 2012 - Dec, 2014

Dubai, UAE

Director of Guest Services

Sheraton Oman Hotel

Feb, 2008 - Jul, 2011

Muscat, Oman

Front Office Manager

Sheraton Oman Hotel

Feb, 2006 - Feb, 2008

Muscat, Oman

Senior Assistant Guest Service Manager

Sheraton Frankfurt Hotel 7 towers, Conference Center

May, 2005 - Feb, 2006

Frankfurt, Germany

Assistant Guest Service Manager

Sheraton Frankfurt Hotel & Towers, Conference Center

Mar, 2003 - May, 2005

Frankfurt, Germany

Front Office Supervisor

Sheraton Frankfurt Hotel & Towers, Conference Center

Oct, 2001 - Mar, 2003

Frankfurt, Germany

Other, “Abitur” – equivalent to university entrance qualification

, Stuttgart, Germany

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Behavioral Interviewing

Starwood Hotels & Resorts, Germany

2004

Instructor Qualifications for the Hotel Industry

Chamber of Commerce, Frankfurt, Germany

2003

MS & Mac OS 10.6 Office applications, Windows 7, Mac OS 10.6 Snow Leopard

German, English, Russian