Salah Aboud

Salah Aboud

Global Operations Manager, LXT AI

Dubai, UAE
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Professionals

Experience

AI Data Global Operations Manager

LXT AI
Jan, 2022 - Present
Dubai, UAE

Customer Experience Program Manager (Call Center Manager)

Raya CX
Jan, 2020 - Jan, 2022
Cairo, Egypt

Customer Experience Service Delivery Manager

Raya CX
Feb, 2019 - Jan, 2020
Cairo, Egypt

Contact Centre Manager

Teleperformance
Jan, 2018 - Jan, 2019
Cairo, Egypt

Assistant Contact Centre Manager,

Teleperformance
Jan, 2016 - Jan, 2018
Cairo, Egypt

Customer Service Supervisor

Customer Service Supervisor
Jan, 2013 - Jan, 2016
Cairo, Egypt

Customer Service Agent

Teleperformance
Jan, 2012 - Jan, 2013
Cairo, Egypt

Education

Master (MSc/MA), Executive Business Administration

Cardiff School of Business, Cardiff, United Kingdom
Jun, 2022 - Mar, 2024

Bachelor(BSc/BA), Physical Therapy

Cairo University, Cairo, Egypt
Sep, 2006 - Sep, 2013

Certificates

Certified Quality Champion – AIGPE™

AIGPE, UAE
2022

Lean Six Sigma Black Belt Certified (LSSBB) – AIGPE™

AIGPE, UAE
2022

COPC HPMT “with Honors” Certified (High-performance Managing Techniques) – COPC Inc.

COPC.Inc, Egypt
2019

Travel Industry Council of Ontario (TICO) Certification – Travel Industry Council of Ontario (Ontario's Travel Regulator)

Travel Industry Council of Ontario (TICO), Canada
2012

Languages

Arabic, English
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