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Renjith Raju

Renjith Raju

ASSISTANT VICE PRESIDENT, Regional Service Quality Support Manager, Mashreq Bank

Dubai, UAE
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Professionals

Experience

ASSISTANT VICE PRESIDENT, Regional Service Quality Support / CX Manager

Mashreq Bank
Jan, 2020 - Present
Dubai, UAE

ASSISTANT VICE PRESIDENT & MANAGER, Customer Experience

Union National Bank / ADCB
May, 2008 - Dec, 2019
Abu Dhabi, UAE

SENIOR RESEARCH EXECUTIVE, Consumer Insights

Qualitative Research
Dec, 2005 - May, 2008
Dubai, UAE

RESEARCH EXECUTIVE, Consumer Insights

Quantum Market Research Private Ltd
Jun, 2004 - Jun, 2005
Mumbai, India

Education

MBA, Marketing & Finance

Bharatiyar University, Coimbatore, India
May, 2001 - Apr, 2003

Bachelor(BSc/BA), Computer Applications

Mahatma Gandhi University, Kerala, India
May, 1998 - Apr, 2001

Certificates

Customer Analytics

Wharton Business School, UAE
2019

Professional Scrum Master (PSM-1)

Scrum.Org, UAE
2019

Integrated Management System Auditor

Lloyds Register for Quality Assurance, UAE
2011

IT Skills

DATA ANALYSIS

Languages

English

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