Mahmoud Gomaa

Mahmoud Gomaa

Senior Solutions Architect, Concentrix

Luton, United Kingdom
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Professionals

Experience

Technology Solutions Architect

Concentrix
Aug, 2022 - Present
London, United Kingdom

Head of Contact Center Transformation

IRIS Software Grou6
Mar, 2020 - Aug, 2022
London, United Kingdom

Telephony and CC Services Lead

PSA Group
Aug, 2017 - Feb, 2020
Luton, United Kingdom

Education

Bachelor(BSc/BA), Telecommunications

Cairo, Cairo, Egypt
Oct, 1998 - Sep, 2003

Certificates

Cybersecurity (CC) ISC2

ISC, United Kingdom
2023

Agile Project Management

General Motors, UAE
2013

ITIL

Prometric, Egypt
2010

Microsoft Exchange

Microsoft, Saudi Arabia
2009

Avaya IP Telephony

Avaya, Egypt
2007

CCNT

CompTia, Egypt
2004

IT Skills

Microsoft servers and Technology, Unified Communications, Contact Center Consultant

Languages

Arabic, English
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