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heba shaaban

heba shaaban

Customer service representative, ABK Bank

Dubai, UAE
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Professionals

Experience

Escalation and customer experience

Noon. Com
Feb, 2019 - Feb, 2021
dubai, UAE

Customer service representative

ABK Bank
May, 2016 - May, 2018
egypt, Egypt

Customer service representative

Raya Contact Center
Nov, 2009 - May, 2016
egypt, India

Customer service representative

ETISAL INTERNATIONAL COMPANY
Dec, 2009 - Nov, 2011
egypt, Egypt

Education

Bachelor(BSc/BA), Bachelor of Commerce, Accounting

ain shams, egypt, Egypt
Oct, 2006 - Jun, 2009

Certificates

fgf

Oct 09 – Jan 09 Basic Business Skills Acquisition (BBSA) Cairo, Egypt (Sponsored by the Future Gener, Egypt
2009

IT Skills

EXCEL, MICROSOFT EXCEL, MICROSOFT OFFICE, MICROSOFT OUTLOOK, MICROSOFT POWERPOINT, MICROSOFT WORD, PROJECT DEVELOPMENT

Languages

Arabic, English

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