Ehab Abd El Moneim

Ehab Abd El Moneim

Quality & Process Improvement (Team Manager), PMP, ITIL, APM Technology, Orange Egypt for Mobile services

Cairo, Egypt
Contact
Request a Business account
to Reach Ehab and Similar
Professionals

Experience

Quality & Process Improvement (Team Manager), PMP, ITIL, APM Technology

Orange Egypt for Mobile services
Sep, 2019 - Present
Cairo, Egypt

Supervisor, Quality & Process Improvement

Orange Egypt for Mobile services
Jan, 2014 - Sep, 2019
Cairo, Egypt

Lead, Network Operations Support, PMP

Mobinil/Orange for Mobile services
Jan, 2008 - Jan, 2014
Cairo, Egypt

Lead, CS Data Complaint Handling

Mobinil/Orange for Mobile services
Mar, 2004 - Dec, 2007
Cairo, Egypt

Lead, Call Center

Mobinil/Orange for Mobile services
Jul, 2001 - Feb, 2004
Cairo, Egypt

Customer Service Team Leader

Nomad intl
Oct, 2000 - Jul, 2001
Cairo, Egypt

Department Coordinator & Order analyst

Nounou bros. Factories
Jan, 2000 - Aug, 2000
Cairo, Egypt

Night Auditor Accountant

Cairo Sheraton Hotels & Towers
Jul, 1999 - Oct, 1999
Cairo, Egypt

Education

Bachelor(BSc/BA), Accounting

Helwan University, Cairo, Egypt
Sep, 1995 - Sep, 1999

Other, Business Administration

American university In Cairo, Cairo, Egypt
Oct, 1996 - Oct, 1998

Certificates

Agile Foundation / facilitator

ICagile, Egypt
2016

ITIL V3

egybite, Egypt
2014

PMP

PMI, United States
2011

IT Skills

GAP ANALYSIS, PMI, PMP, TEAM MANAGEMENT, DEPLOYMENT, ITIL, NETWORK OPERATIONS, TELCO, NOMAD, MS OFFICE

Languages

Arabic, English, French, Spanish
Find Top Talent
10 million professionals
Trusted by 10,000+ employers
Start recruiting now