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ahmed ali
Quality Team lead & Process Improvement Specialist, Noon.com
Dubai, UAE
Contact
Request a Business account
to Reach ahmed and Similar
Professionals
to Reach ahmed and Similar
Professionals
Experience
- Jun, 2022 - May, 2024
- Dubai, UAE
TEAM LEAD & PROCESS IMPROVEMENT
Noon.com
- Jun, 2018 - May, 2022
- Dubai, UAE
QUALITY ASSURANCE & PROCESS IMPROVEMENT
Noon.com
- Jun, 2018 - May, 2020
- Dubai, UAE
QUALITY ANALYST & TRAINER
Noon.com
- Jun, 2017 - May, 2018
- Dubai outsource zone, Dubai, UAE
Quality Analyst
Etisalat UAE
- Jun, 2016 - Apr, 2017
- Dubai, UAE
Retention Escalation Helpdesk Representative
Etisalat UAE
- Jun, 2015 - May, 2016
- Dubai, UAE
Retention Outbound Representative
Etisalat UAE
- Jun, 2014 - May, 2016
- Dubai, UAE
Technical Support Officer
Etisalat UAE
- Jun, 2013 - Apr, 2014
- Maadi, Egypt
Technical Support
Vodafone Ireland
Education
- Jul, 2006 - Jul, 2012
Bachelor(BSc/BA), Certificate of Guidance
Faculty of Tourism & Hotels Management, Egypt, Cairo, Egypt
Certificates
- 2022
Six Sigma Yelow belt
Stack Skill online, UAE
- 2020
Six Sigma white belt
UDEMY academy online, UAE
- 2018
Data analytics using excel
RICE University online, United States
- 2018
Customer analytics
Whrton University online, United States
- 2012
Certificate of Guidance
Helwan University, Egypt
- 2012