Wireless Network Technician | Jobs in Dubai, UAE by Staffconnect | Apply Now

JOB DESCRIPTION / ROLE

Employment: Full Time

Location : Onsite, Dubai
Department: IT
Reporting To : Network Manager

Job Purpose

- The role of the Wireless NetworkTechnician is to perform functional and performance validation of Wi-Fi, GSM, Parking guidance and other Wireless Technologies at various locations across all Business Units serving employees, partners, and customers for flawless connectivity user experience.
- This position will primarily be focused in a multitude of test environments which include Shopping Malls, Parking areas, Hotels, Communities in Commercial & Residential properties, and Telecom Network environments. The candidate must be able to work independently.
- The Technician will be responsible toevaluate and resolve network issues, make assessment plans and guidelines, choose test applications, review the instruction manual.
- The Technician will work closely with Field support, Service Desk Technicians, Network engineers & vendors to troubleshoot problems and quick resolution with wireless technologies.

Key Accountabilities

- Manage the installation, testing, upgrade and troubleshooting of both Wi-Fi and GSM network systems.
- Responsible for WAP positioning and wireless installations, physical placement and testing of new WAPs including cable termination and route cables inside equipment enclosures and mounted equipment.
- Develop and run test cases, test plans, and detailed documentation to check wireless connectivity, placement and settings are providing sufficient level of service.
- Collect and monitor signal strength (4G / 5G), mobile data performance, mobile network latency, voice call KPIs etc along with GPS coordinates.
- Check parking guidance sensors, indoor and outdoor parking space displays, "Find my car" system
- Strong ability to find and articulate hardware, software, and platform defects with detail, and excellent verbal/written communication skills while working with local/remote field support, Network engineers'teams to help understand issues.
- Manage inventory of all assets and making sure that modifications, withdrawals, and additions of existing ones are correctly recorded by the teams in Asset Management Tool.
- Technicians must also collect data and feedback from customers regarding functionality.
- Take part in various projects including new sites implementation.
- Performs related duties and responsibilities as assigned.

Requirements:

Qualifications And Experience Skills

- Bachelor degree required within the field of IT or Electrical Engineering and equivalent work experience.
- System-related professional certifications like Comptia IT Fundamentals, CCNA Wireless& Network+ etc. are desirable

Experience:
- 5+ years of IT support mainly in the area of field support
- Solid understanding of 802.11 WLAN/Wi-Fi (a, b, g, n, ac, ax) and/or Bluetooth (BT classic, BLE, BT5.0) including WIFI 6
- Hands-on experience in network Wi-Fi analyser and working knowledge on Cisco Systems, Aruba & Huawei Wi-fi technologies.
- A sound knowledge in networking configurations including wireless, GSM technologies.
- Experience in Wi-Fi and/or BT Functional testing, Performance testing, and Stability Testing.
- A sound knowledge of Performance test methods and tools, e.g. - IxChariot, Spirent, Octoscope, Ixia, etc.
- Be able to work as part of a team, including the ability to develop new working relationships, share knowledge and work with colleagues within the team to meet service standards.
- Be able to manage your own workload while working on multiple projects with multiple priorities where priorities and circumstances often change.

Communications Responsibilities

Internal: Network Manager, Service Desk Manager, Infrastructure & MSP Head
External: Vendors.

ABOUT THE COMPANY

Staff Connect is the rapidly developing best IT outsourcing company in UAE. We offer to our respective clients the best possible service like sourcing services for permanent, temporary, and agreement-based recruitment. Since commencing conductions, the entities have seen fast development achieved solely through firm business rapports and deliver reliable and meaningful services to our clients.

Apply