Steward

Job Description

- To provide a courteous, professional, efficient and flexible service at all times, following Sofitel Dubai Jumeirah Beach Standards of Performance.
- To perform all duties and tasks in the assigned place of work.
- To work in an environment of Team Work and lateral service.
- To undertake any reasonable tasks and secondary duties as assigned by the Assistant Stewarding Manager and Supervisor.
- To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
- To strictly adhere to the opening and closing procedures established for the department
- To be fully conversant with all services and facilities offered by the hotel.
- To perform opening and closing procedures established for the place of work as assigned.
- To ensure that the place of work and surrounding area is kept clean and organized at all times.
- To have a clear understanding of the HACCP procedures put in place and their purpose.
- To perform general cleaning duties as assigned by the Assistant Manager or Supervisor Stewarding
- To clean and wash dishes according to the established performance standards.
- To clean and wash pots, pans, floors, ceilings, walls and other kitchen equipments and utensils and kitchen duct according to performance standards.
- To empty rubbish bins according to the garbage schedules
- To have a thorough understanding and knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals to be used.
- To ensure that the work area is kept clean and organized at all times.
- To exercise careful use of operating supplies in order to reduce spoilage and wastage.
- To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
- To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities.
- To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.

Requirements: