JOB DESCRIPTION / ROLE
Essential
- Excellent communication skills
- Ability to troubleshoot and resolve hardware and software issues as they occur
- Proven experience within service desk/desktop/infrastructure support
- Ability to identify and take action to mitigate risk, ensuring adequate controls.
- Experience in running incident, request and change management
Good Working Knowledge of:
- Windows 10
- Office 365
- Azure
- Defender
- Sentinel
- Active Directory
- Mimecast
- Managed engine
Proficient in:
- MS Server applications
- Change Management procedures
- VMware
Desirable Skills or qualifications
- Microsoft Certification: CCNA MCP MCSE
- ITIL
- Azure Essentials
- Working knowledge of AWS
- CISSP would be a bonus
ABOUT THE COMPANY
Staff Connect is the rapidly developing best IT outsourcing company in UAE. We offer to our respective clients the best possible service like sourcing services for permanent, temporary, and agreement-based recruitment. Since commencing conductions, the entities have seen fast development achieved solely through firm business rapports and deliver reliable and meaningful services to our clients.
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