JOB DESCRIPTION / ROLE
INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.
To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
What you'll be doing
The Senior Associate plays a key role in our team, focusing on gaining new clients and strengthening relationships with existing ones, especially within the design and architect communities.
This position requires a solid understanding of the luxury market and skill in building connections with local designers and key players in events and gifting.
This role is essential in boosting our brand's visibility and providing an exceptional, personalized service experience, aiming not just to meet but to exceed the expectations of our clients, ensuring each interaction showcases our commitment to luxury and personalized attention.
- Proactively identify and pursue new business opportunities within the luxury home decoration market.
- Develop and implement effective sales strategies to expand our client base.
- Cultivate and strengthen relationships with current clients, ensuring their satisfaction.
- Collaborate with clients to understand their needs, preferences, and upcoming projects.
Brand Presence and Image Enhancement:
- Strategically position our brand within the design and architectural community.
- Identify and engage with key influencers, designers, and architects to enhance our brand image.
- Collaborate with corporate clients to understand their gifting needs and promote our luxury gifts and seasonal corporate gifts.
- Develop tailored solutions for corporate partners, aligning our offerings with their brand values.
- Set and achieve ambitious sales targets, consistently driving revenue growth.
- Stay informed about industry trends, competitor activities, and emerging opportunities.
- Collaborate effectively with internal teams, including marketing and product development, to ensure a cohesive approach to sales.
Requirements:
What you'll need to succeed- Experienced in luxury home decoration sales, consistently achieving and surpassing sales targets.
- Strong interpersonal and communication skills to build and maintain client relationships.
- Must have a minimum of 2 Years of experience in Sales, Partnership or similar roles.
- Must have great command of English. Arabic or Russian language would be an added benefit.
- Open to travel within or outside the region as and when required by the business.
- Valid Driver's License and open to mobility to meet clients and or vendors.
- Experience in the UAE and/or GCC
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
ABOUT THE COMPANY
The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.
By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.
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