JOB DESCRIPTION / ROLE
As a Guest Service Officer - Reservation, you are responsible for providing professional and customer-focused service to our guests, ensuring a memorable Andaz experience. You are expected to contribute positively towards the smooth and efficient day-to-day operation of the reservation department and guest services to successfully achieve departmental goals.
Requirements:
- Diploma/qualification in Hospitality or Tourism Management- Excellent English communications on both verbal and writing skills
- Well versed with Opera system are beneficial.
- Language Preference: Russian
ABOUT THE COMPANY
Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.
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