JOB DESCRIPTION / ROLE
Position Overview:
The NetSuite Administrator at KNZ Solutions will be responsible for the overall administration, configuration, and optimization of our NetSuite ERP system. This role will play a critical part in ensuring the efficiency, effectiveness, and continuous improvement of our ERP platform to support the company’s growth and operational needs.
Reporting Structure:
Reports to CEO
Primary Responsibilities:
• Configure NetSuite modules, roles / permissions for system access, and implement tailored solutions toward optimal system functionality
• Collaborate with cross-functional teams toward gathering business requirements
• Leverage systemic capabilities toward streamlining processes
• Conduct end-user training to support increased productivity related to financial management, order management, and inventory management
• Develop NetSuite methodologies and best practices
• Actively participate in audits, project planning, documentation, and knowledge sharing sessions toward driving strategy, continuous improvement, and delivering high level services
• Provide ongoing support to clients, troubleshoot, resolve system errors, and implement system enhancements as needed
• Perform day-to-day operation system checks, maintenance, data migration, change requests, and support tasks for all NetSuite applications and supporting ecosystems
• Plan, review, and revise feature configurations and customizations of NetSuite to meet evolving business and operational needs • Support end user requests for customized reports, create saved searches, reports, KPI's, and dashboards.
• Monitor end-user usage, daily system scripts and track performance
• Develop, document, test, deploy and implement policies, procedures, and guidelines to ensure data integrity, change protocols, customizations etc.
• Identify, evaluate, recommend other key NetSuite modules, and integrations to support and improve the business processes
• Notify end users of system interruptions, new releases, customizations, and integrations via company news
• Manage ticket requests including SLA’s against organizational KPI’s
• Assess internal controls environment, quality management, and implement process improvements as needed
• Develop standard operation procedures, policies, and best practices in support of system governance
• Uphold data privacy, protection, and data integrity in keeping financial information and plans confidential
Requirements:
Required Qualifications:Education:
• Bachelor’s degree in Information Technology, Business Administration, or a related field.
Experience:
• Minimum of 3-5 years of experience as a NetSuite Administrator.
• Proven experience in system configuration, customization, and optimization.
• Experience with SuiteScript, SuiteFlow, SuiteTalk, Spaces, and other NetSuite development tools is a plus.
Skills:
• Strong understanding of ERP systems and business processes
• Proficiency in creating workflows, reports, and dashboards in NetSuite.
• Excellent problem-solving and analytical skills
• Effective communication and interpersonal skills
• Ability to manage multiple tasks and projects simultaneously
• Solution oriented and analytical person
Certifications:
• NetSuite Administrator Certification preferred.
ABOUT THE COMPANY
KNZ is a global IT consulting company. KNZ strength is built on the knowledge, extensive hands on experience, capabilities and competency level of its team. In addition, to its project delivery approach and project management discipline, our consultants are leading business and technical advisors, each possessing particular knowledge and experience, which adds value to the work provided to our clients.
Our client-focused strategy works through both the planning and execution phases with our clients’ core business objectives. KNZ specializes in solving complex IT challenges using our industry research, service-offering expertise and technology potential, we identify trends and develop solutions to help our clients.
We work closely with our clients to identify, then quantify the organizational high-level goals, and create a road map on how to get there. We cover all functional levels from long-term strategic planning to day-to-day operations.
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