JOB DESCRIPTION / ROLE
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role
Installation Engineer leads & support Installation and AMC Services Team to execute all types of security system maintenance casual jobs and maintenance tasks, PPM, site visits, evaluation, inspection, reactive and proactive services, attend authority inspections and approval as per ADMCC/SIRA police rules within the agreed SLA and business needs ensuring customer satisfaction, profession work ethics and standards.
What you will do
- Understand the process of Security System Installation and AMC services.
- Comply all requirements related with SIRA/ADMCC
- Understands various discipline wise project/AMC requirements.
- Complete the daily tasks and assigned PPMs on timely basis without any escalations.
- Troubleshoot all type of security systems under Maintenance within agreed SLA.
- Educate the client on how to use and maintain their devices
- Update business with required reports and documents
Requirements:
Required skills to be successful- Good communication skills
- Stakeholder management & Customer service skills
What equips you for the role
- Bachelor's degree or Diploma in Electrical or Electronics Engineering
- 3-5 Years in Security & all type of ELV Systems like CCTV, ACS, Wifi, Data, Voice, Barriers, intercom, Signage & Intruder Alarm System Etc.
- UAE driving license
- SIRA/ ADMCC Certification
About Al-Futtaim Engineering & Technologies
Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
ABOUT THE COMPANY
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
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