Guest Service Officer - UAE National | Jobs in Abu Dhabi, UAE by AccorHotels | Apply Now

JOB DESCRIPTION / ROLE

Employment: Full Time

Job Description

- Deliver excellent service, from check in to check out and everywhere in between.
- Be the first point of contact for guests and visitors.
- Be responsible for completing a wide variety of front office tasks, which will ensure every day is different.
- Provide guests and visitors with local information from your vast array of knowledge regarding the neighborhood attractions and amenities.

Requirements:

- Minimum experience of two years in a similar role in 5-star Luxury Hotel.
- Knowledge in MS Office and Opera system.
- The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required.
- Strong verbal and written communication skills and pride in personal presentation.
- A people person who is able to make genuine connections with their colleagues and guests.
- A genuine passion for customer service with a strong focus on always making our guest's feel welcome during their stay.

ABOUT THE COMPANY

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.