JOB DESCRIPTION / ROLE
Job outline;
The Human Factors Specialist will manage the Crew Resource Management (CRM) / Human Factors (HF) training content/resources to ensure best practice CRM/HF Training is delivered in compliance with GCAA and IOSA regulations.
- Develop new and update existing CRM/HF course material and ensure version control and accessibility, as well as that the HF/CRM training complies with GCAA, EASA and other relevant regulatory and industry requirements and standards, including industry best practice.
- Organise Trainers/Instructors to ensure regulatory recognition and recency, as well as to develop CRM/HF subject knowledge and instructional techniques, with the aim of ensuring effective delivery and integration of HF/CRM training throughout all relevant training programmes.
- Promote effective HF/CRM across all Trainer/Instructor groups, including feedback, cooperation, leadership and mentoring.
- Conduct Human Factors sessions with the aim of supporting and developing performance.
- Monitor and analyse CRM/HF course evaluation data to validate the quality of course material and delivery. Propose improvements and development of course material and instructional techniques.
- Coordinate and cooperate with other parts of the organisation to develop and deliver effective CRM/HF training. Promote third-party interest in CRM/HF courses. Cooperate with Flight Safety in regards to safety reporting, investigation of safety-related events and other projects.
- Conduct CRM/HF studies and contribute to internal and external publications as well as conduct projects, tasks and administrative duties as required.
Emirates Flight Training Academy
- Deliver CRM Training in accordance with the training plan and develop presentations for courses other than CRM/HF courses as well as for internal meetings and other events.
- Participate in meetings and working groups as requested and liaise with all relevant parts of the organisation in regards to CRM/HF issues.
- Perform observation line-flights to monitor applied use of CRM in flight operations.
Requirements:
Qualifications & ExperienceEducation;
- Degree or Honours (12+3 or equivalent)
Experience;
- Flight Operations.Other : 5+ Years
Degree preferably in the field of Human Factors in Aviation, or alternatively equivalent experience (below).
- Relevant Masters Degree preferred.
- Training experience in the Human Factors field with at least 2 years of airline experience relevant to Emirates operations
Knowledge/skills:
- Experience in delivering CRM Training.
- Advanced computer literacy in Microsoft Office (PowerPoint, Word and Excel)
- Remain current with developments to industry best practice in CRM/HF training and with research in the field of Human Factors.
ABOUT THE COMPANY
A fast-growing international airline with one of the youngest fleets in the sky and more than 400 awards for excellence worldwide.