JOB DESCRIPTION / ROLE
Company Description
Ibis One Central is looking for an experienced F&B Attendants who will be responsible for cash handling, operating POS systems, inventory management, assisting with special events & exhibitions, providing feedback on menu selections, maintaining grooming standards, training new team members, and collaborating with other departments. Adaptability, pro-activity, and teamwork are key qualities for success in this role.
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Job Description
- Greet and serve customers in a friendly and professional manner.
- Take food and beverage orders and relay them to the kitchen or bar staff.
- Serve food and beverages to guests and ensure orders are accurate and timely.
- Maintain cleanliness and organization of dining and service areas.
- Assist in setting up dining rooms or banquet halls for events.
- Handle guest inquiries and complaints in a prompt and courteous manner.
- Upsell menu items and promote specials to guests.
- Follow all safety and sanitation procedures.
- Cash handling and processing payments from guests.
- Operating and maintaining point-of-sale systems.
- Assisting in inventory management and restocking supplies.
- Participating in training programs and continuous learning opportunities.
- Assisting in planning and executing special events or promotions.
- Providing input and feedback on menu selections and customer preferences.
- Participating in meetings and briefings with management and colleagues.
- Adhering to grooming and dress code standards.
- Assisting in training new team members.
- Collaborating with other departments such as kitchen staff, housekeeping, and front desk to ensure seamless guest experience.
Requirements:
Qualifications- High school diploma or equivalent.
- Previous experience in a restaurant or hospitality setting is preferred.
- Strong communication and customer service skills.
- Ability to work in a fast-paced environment and under pressure.
- Knowledge of food and beverage menus and some basic culinary skills.
- Ability to work well as part of a team.
- Willingness to work evenings, weekends, and holidays as needed.
Additional Information
Diverse, young and vibrant team
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
Find Top Talent
Similar jobs you may be interested in
Waitstaff
Waitstaff
Waiter / Waitress - Grand Club
Waitress
Waiter/Waitress
