Customer Service Representative

JOB DESCRIPTION / ROLE

Employment: Full Time

Position Title: Customer Service Representative
Employment Type: Full-time
Salary: up to 3K AED, all-inclusive depending on experience and qualifications plus overtime-pay, free transportation and monthly Incentives
Job Location: Dubai, UAE

About the Client:
One of the Industry trusted leader as a center for delivering training in driving all types of vehicles within UAE with proven record of quality results from qualified instructors

Job Description:
• Interact with customers over the phone by answering calls to provide information in response to inquiries about the services
• Take inbound calls to handle and resolve complaints.
• Call outbound to coordinate with RTA for document approvals, to attain driving permits, etc.
• Enroll the customer in the system accurately and get the acknowledgment of the same by the customer.
• Prepare credit report and attain approval from the authorized person.

Requirements:

Qualifications:
• Open to Indian - Kerala nationality
• Male, 25 to 39 y/o
• Minimum of 1 year experience – open to home country BPO experience
• Must be highly presentable
• Fluent in English communication

ABOUT THE COMPANY

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.