Admin - Collection & AML

• Manage and execute the collection process for Unit bookings, (including DLD fees and Admin fees), outstanding sales dues, rental payments, and other receivables from clients and stakeholders.
• Plan and Coordinate with the finance department to track and monitor payment schedules, ensuring timely collections.
• Handle customer inquiries related to payment schedules, outstanding balances, and payment methods.
• Work with Customer relation team on customer dunning process.
• Work with legal and accounts departments to initiate necessary actions for non-compliant clients or defaulters’ payments.
• Maintain accurate and up-to-date records of collections, outstanding balances, and related financial transactions.
• Prepare periodic reports on collection performance, aging analysis, and AML compliance to present to management.
• Assist in preparing required documentation and reports for internal and external audits.
• Collaborate with the finance team, legal department, and other stakeholders to resolve payment-related issues and ensure smooth collections.
• Communicate with clients, and tenants to address inquiries related to collections and AML compliance.
• Conduct internal training sessions to educate employees on AML regulations and best practices.
• Continuously identify areas for process improvement within the collection and AML functions and propose actionable solutions.
• Implement automation and digitization to streamline collection procedures and enhance AML compliance measures. In addition to utilizing CRM tool for payment collection tracking and reporting.

Requirements: