Sales Engineer | alfanar Electric

Group overview:

Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.

alfanar is involved in:
- Electrical, Electromechanical and Civil Engineering Construction
- Manufacturing and Marketing Electrical Construction Products
- Allied Engineering Services

Our Main Divisions:
- alfanar electric
- alfanar Construction
- alfanar Building Systems

alfanar electric

alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.

alfanar electric operates industries in:
- Riyadh and Jubail, Saudi Arabia
- Dubai, UAE
- London, UK

alfanar has a development and engineering center in Chennai, India.

Industrial Complex, Riyadh

The center of alfanar's industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.

Spread across 700,000 square meters, the Complex houses alfanar's facilities.

The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.

Job Purpose

This position exists to perform project sales promotion & marketing activities efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.

Key Accountability Areas

- Manage and monitor all the concerned incoming enquiries/tenders effectively and provide the best possible response to customer.
- Prepare all supportive documents / samples / submittals and deliver It to customers to maximize alfanar chances.
- Follow up with department's coordinator / Demand planning to prepare required materials and ensure customer receiving materials.
- Monitor and target competitors' activity and report it to sales management.
- Organize technical meetings, seminars and provide all available technical support to enhance the alfanar awareness and presence in the market after coordination with related parties.
- Issue effective and timely reporting towards management.
- Manage the customers in professional manner.
- Identify and monitor all related projects and make a close follow-up to maximize realization.
- Follow up of customer satisfaction (number of customers very satisfied).
- Collect on time and clear all customer payment to avoid over-dues ( Zero over-dues).
- Follow up and update data base for all projects( accuracy of data base update) through C4C.
- Avoid wrong forecast may lead to stock financial cost forecasted stock.

Role Accountability

HR Proficiency:
- Ability to obtain updated soft and technical skills related to the job
- To have a vision and a plan for the career path and how to achieve it.

Delivery:
- Perform the planned activities to meet the operational and development targets as per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time.
- Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:
- Solve any related problems arise and escalate any complex operational issues.

Quality:
- Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:
- Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:
- Comply to related policy and procedures and work instructions.

Health, Safety and Environment:
- Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Requirements: