Consulting, Marketing & Commerce Coordinator/Manager

Deloitte & Touche (M.E.)

Riyadh, Saudi Arabia

Posted on: 12 Sep 2024

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JOB DESCRIPTION / ROLE

Employment: Full Time

Consulting Clients & Industries Program Coordinator/Manager

When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.

A career in Consulting with Deloitte will engage your wide-ranging skills in program management and coordination, marketing, business development, relationship-building and importantly, client engagement. We're looking for smart problem-solvers those with fluency in Middle Eastern culture who can work collaboratively to apply themselves and deliver propositions that will raise Deloitte's eminence in the region. If you enjoy a challenge and the opportunity to make a positive difference in the world, we will provide you with a professional environment geared to fostering your growth and positioning you achieve excellence with our clients.

Our Purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

- Integrity
- Outstanding value to markets and clients
- Commitment to each other
- Strength from cultural diversity

As a Deloitte Service Designer, you'll be a hands-on design expert, taking concepts forward and working hand-in-hand with clients to implement services in a variety of settings.

You are:
- You have a deep understanding and an ability to construct frameworks to design problems and assemble methodologies to solve the problem.
- You have a background in conducting/facilitating design thinking workshops with clients and stakeholders.
- You understand and display expertise in graphic design and atomic design systems
- You are not afraid of getting into vast details of a product, service, or experience
- You approach things systemically and are a natural at zooming out to see the big picture, then diving in to nail the important details. You get a lot of pleasure in seeing projects through.
- You have experience designing and/or implementing solutions in resource-constrained environments.
- You easily communicate and envision experience design concepts and ideas to team members, partners, and clients. You use diverse set of methods & tools that illustrate all the components within a good user experience

Key Responsibilities:

Design

- Work with a multi-disciplinary team to design and scale products and services for our clients.
- Design for both the target user's experience and our client's ability to implement and scale.
- Develop and deliver proposals, progress reports, requirements, documentation and presentations.

Team Facing

- Distill business, customer, and client constraints into understandable components for the development team to be able to implement.
- Contribute to healthy team morale.

Client Facing

- Analyze and respond to clients and stakeholders in a timely manner; support clients in their desire to iterate, test and scale new service designs.
- Participate in the delivery of a range of projects, defining project scope, goals and deliverables in collaboration with key stakeholders.
- Establish relationships and liaise with key stakeholders throughout the project lifecycle.

Requirements:
You need:
- 5+ years of professional experience in a design consultancy or equivalent position
- Proven designs and experience of launched services that have been implemented in the real world
- Expertise in design thinking/human-centered design
- Ability to work within a self-directed culture and navigate ambiguity
- Experience with concepting, ideation, and iterative prototyping

Preferred Skills:
- Ability to build and maintain strong working relationships with colleagues, clients, and key stakeholders
- In-depth knowledge and experience within a relevant service design discipline (Systems Design, Business Design, Industrial Design, Graphic Design, Interaction Design)
- Experience in a consulting agency

Required Software Skills:
- Sketch
- Figma
- Adobe Master Bundle
- Miro
- PowerPoint

ABOUT THE COMPANY

Deloitte is the world's largest and leading professional services firm, providing audit & assurance, consulting, financial advisory, risk advisory and tax and services to public and private clients spanning multiple industries, whether they are in the energy, communications, oil and gas, financial services, family businesses, healthcare, public or education sectors among others.

With a globally connected network of member firms in more than 150 countries and territories, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte's more than 250,000 professionals are committed to becoming the standard of excellence.

Deloitte & Touche (M.E.) is a member firm of Deloitte globally and is the first Arab professional services firm established in the Middle East region Deloitte & Touche (M.E.) is a member firm of Deloitte Touche Tohmatsu Limited (DTTL) and is a leading professional services firm established in the Middle East region with uninterrupted presence since 1926 with 26 offices in 15 countries to date. What distinguishes Deloitte member firms in the Middle East is the global and regional expertise and know-how offered through specialized and highly knowledgeable talent. Deloitte aims to offer the best services to its clients through a team with more than 3,300 partners, directors and staff in the Middle East which guarantees effective communication with clients and a deeper understanding of their needs. It is a Tier 1 Tax advisor in the GCC region since 2010 (according to the International Tax Review World Tax Rankings). It has also received numerous awards in the last few years which include best employer in the Middle East, best consulting firm, the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW), as well as the best CSR integrated organization.

Deloitte drives progress. Our practices around the Middle East support clients become leaders wherever they choose to compete. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.

Our Purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

  • Integrity
  • Outstanding value to markets and clients
  • Commitment to each other
  • Strength from cultural diversity

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