Senior Training and Development Specialist

General description:

To supervise the training activities of staff, contractors, responsible for the design, development, implementation, coordination, operation, and evaluation of a full range of training services, provides and/or develops guidelines and methods to assess training needs; conducts agency-wide surveys to determine training needs; consults with all levels of organization management regarding individual, unit, or organizational problems and assists in identifying training-related solutions when appropriate, identifying specific outcomes of training particularly in the areas of supervision and management.

Main Responsibilities:

• Identifies and coordinates internal and/or external resources for training as necessary.
• Ensures that all training occurs as planned and within the appropriate timeframes.
• Develops, administrates, organizes, and conducts training programs.
• Provides organizational development services including internal consulting, coaching, facilitation, and team building.
• Organize and review training materials
• Develops training evaluation criteria and methods
• Assists management to develop monitoring mechanisms, such as action plans to determine the effectiveness of training
• Determines the effectiveness of agency training by reviewing written evaluations of trainee and discussions with agency management.
• Develops or assists in the development, writing, interpreting, and monitoring of agency training policies, procedures, and manuals
• Develops or assists in the development of the training budget
• Consults with managers and supervisors to assist in identifying non training related organizational problems and conducts problem-solving methodologies such as team building, Quality Circles, conflict resolution, etc
• Consults with agency trainers to resolve training-related problems and identify appropriate resources.
• Advises management of training needs.
• Designs and conducts defined training, assists in the design of basic training modules, and serves as a knowledgeable resource in the use of standard operating procedures.
• Analyzes and interprets data, policies, reports, and training programs and will make basic decisions on training content and implementation.
• Assists in overseeing the development, implementation and maintenance of individual employee records/files & documentations pertaining to training activities, statistical reports of the training program accomplishments and status, problem areas and opportunities for program improvement.
• Designs, develops implements, coordinates, operates, and evaluates program activities designed to create job opportunities, and the training, education, and other services required to enable an individual to secure and retain employment of an acceptable level.
• Plans, organizes, and directs the activities of professional, paraprofessional, clerical, and volunteer personnel involved in employment and training activities.
• Performs other related duties and responsibilities as assigned by relevant authorities.

Requirements: