Sales Manager

JOB DESCRIPTION / ROLE

Employment: Full Time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
- The role is expected to achieve and exceed unit sales and targets allocated to Honda showroom in Doha. It is expected that this role ensures the business with smooth showroom and manpower operations at all times.

What you will do:
- Ensure that the sales standards for Honda are achieved and maintained
- Ensure that budgeted unit sales and gross margin for the brand are achieved or exceeded
- Ensure adherence to the company's sales system and prospecting system and achievement of targets regarding number of prospects logged, trade-ins, Accessories and F&I products. Contributing to achievement of overall business objectives
- Achievement of C S V objectives for sales function of location. This ensures customer satisfaction and thereby repeats sales
- Guide, motivate and manage staff to maximize their performance. Identify staff's training and development. Accountable for Employee Engagement scores, and Human Sigma level for Honda
- Ensure that the company procedures are adhered while handling cash and account receivables, and ensure the proper implementation of the company's credit control policy
- Control the Location's new vehicle stock, for security and to ensure availability
- Ensure the proper upkeep and maintenance of location's premises and assets
- Constantly improve and update knowledge about automobile industry, new features and technical developments, market trends, selling techniques and customer handling skills to keep abreast of the latest developments in the field
- Ensure QHSE management system requirements and SOPs are implemented in the area of responsibility
- Ensure customer/associate engagement is enhanced and ensure customer complaints are resolved through taking necessary actions

Requirements:

Required Skills to be successful:
- Selling skills
- Stakeholder management
- Supervisory experience and strategic problem resolution skills
- Negotiation Skills
- Excellent Communication
- Customer relationship management

About the Team:
- This role will report to the Head of Business and will work closely with the Sales team in a fast paced environment.

What equips you for the role:
- Bachelor's Degree or Diploma in Business Management or equivalent
- Minimum 9 years of experience in direct selling of consumer durables, primarily in Automotive Industry, out of which minimum 3 years should be in a managerial position
- Ability to lead a team of Sales Executives
- Competent to coach Sales executives on selling techniques and customer care

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

ABOUT THE COMPANY

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.