JOB DESCRIPTION / ROLE
Fairmont Doha is seeking a dedicated and detail-oriented Mini Bar Attendant to join our esteemed Food & Beverage team. The ideal candidate will be responsible for maintaining and replenishing mini bars in guest rooms, ensuring a high standard of cleanliness and presentation. This role plays a crucial part in delivering an exceptional in-room experience for our guests, in line with the luxury standards of Fairmont Doha.
Key Responsibilities:
- Mini Bar Maintenance:
- Replenish and stock mini bars in guest rooms daily, ensuring that all items are fresh, undamaged, and within expiry dates.
- Ensure all mini bar items are neatly arranged, correctly priced, and appropriately labeled.
- Guest Interaction:
- Handle guest inquiries and requests regarding the mini bar in a courteous and efficient manner.
- Provide information on mini bar products, promotions, and any other related services.
- Hygiene and Cleanliness:
- Maintain the cleanliness and organization of the mini bar storage areas and guest room mini bars.
- Follow hotel hygiene and sanitation standards strictly, including handling and storage of food and beverages.
- Quality Control:
- Regularly inspect mini bar equipment and report any maintenance issues or malfunctions.
- Ensure all mini bar products meet the hotel's quality standards and report any issues with products to the relevant department.
Requirements:
Qualifications:- Experience: Previous experience in a similar role within a luxury hotel environment is preferred.
Skills:
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work independently with minimal supervision.
- Proficiency in basic computer applications and property management systems.
Personal Attributes:
- Customer-Focused: Dedicated to providing exceptional service to guests.
- Reliable: Punctual, dependable, and committed to the role.
- Professional: Maintains a high standard of personal appearance and grooming.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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