Director of Sales

Company Description

The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Director of Sales and build your career with us.

Job Description

The main job responsibilities include but are not limited to:

- PROSPECTIVE ACCOUNTS: Identifies prospective accounts and establishes goals for Key Accounts by analysing historical data and other statistical information and also by conducting accounts interviews and preparing customer action plans
- FAIRS (domestic/International) : Attends fairs in order to represent the Hotel and/or region within a both according to the action plan within the Business Plan of the Hotel. The fairs are attended in co-ordination with the Regional or Corp. Sales
- DOMESTIC MARKET: Priority in sales activities are to be given to this market, for the local travel trade as well as for the corporate accounts
- INTERNATIONAL MARKET: Has to be worked on in close co-ordination with the General Manager according to internal regulations
- ROOMS: Regarding the availability and the co-ordination of rooms for high booking periods the final approval of availability is taken always by the Hotel operation's management.
- MARKET MIX: Emphasis on right market mix to maintain the quality of the product and to minimize market dependence on long term
- COORDINATION: Regular meetings with the hotel operation (Rooms Division, Reservation and Food & Beverage) have to be held to exchange information and problem solving
- Reduces administrative work to achieve a minimum of 5-7 personal sales/courtesy calls per day as well as 10 telephone sales/courtesy calls per day, without affecting promptness of flow of correspondence to accounts
- Ensures that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) are attended to and replied in due time
- Reporting: Prepares and transmits the Call Reports on a weekly basis to the supervisor and/or the General Manager. Establishes a Monthly Report which includes the summary of the past activities, prospection and trends, and analyses competitor's sales and promotion efforts, forecast for all sales activities & production/conversion figures. Attends once a month hotel's Sales/Rooms Division and Credit meeting
- Business Plan / Budget: Targets to achieve key figures from key accounts / key markets through preparation and execution of proper action plan for his/her field of responsibility
- Accounts Receivable: Is co-responsible for the settlement of outstanding, respectively the follow up on a regular basis towards local Travel Trade to match credit policy in close co-ordination with the Credit Manager / Rooms Division
- Establishes and signs contracts with local In-bound Operators/Travel Agents /Corporate considering the official Rate Policy in co-ordination with the General Manager
- Conducts rate market surveys to advise management of actual market trends
- Establishes and co-signs contracts with Inter-national Tour Operators/Corporate respecting the Rate Policy and Contract Policy together with the General Manager. He/she conducts prior discussions with the partners to prepare final contracting
- Special deals (out of guidelines and rate policy) must in any case be discussed, coordinated and approved prior to offer with the hotel's management

Requirements: