Bartender

JOB DESCRIPTION / ROLE

Employment: Full Time

Job Summary: The Bartender will be responsible for delivering outstanding service at the bar, crafting high-quality drinks, and ensuring a welcoming atmosphere for our guests. This role requires expertise in mixology, excellent customer service skills, and the ability to manage a busy bar environment effectively.

Key Responsibilities:

- Beverage Preparation:

- Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including classic and innovative cocktails, beers, wines, and soft drinks, following established recipes and standards.
- Ensure the accuracy of drink preparation, presentation, and adherence to quality standards.
- Develop and introduce new drink creations and seasonal specials in alignment with guest preferences and current trends.

- Guest Service:

- Provide exceptional customer service by engaging with guests in a friendly and professional manner, addressing their needs and preferences.
- Take and process drink orders efficiently, offering recommendations and upselling as appropriate.
- Handle guest feedback and complaints with professionalism, ensuring timely and effective resolution.

- Bar Operations:

- Maintain a clean and organized bar area, including proper storage and handling of beverages, glassware, and equipment.
- Monitor and manage inventory levels of bar supplies and ingredients, assisting with ordering and stock control as necessary.
- Adhere to health and safety regulations, ensuring all sanitation and food safety practices are followed.

- Team Collaboration:

- Work collaboratively with other bar and restaurant staff to ensure smooth and efficient service.
- Assist in training and mentoring new bar staff, providing support and guidance to uphold service standards.
- Foster a positive and cooperative work environment through effective communication and teamwork.

- Upselling and Recommendations:

- Promote and upsell bar menu items, including specialty cocktails, wines, and seasonal promotions.
- Stay knowledgeable about beverage trends, new products, and industry best practices to enhance guest experiences and drive sales.

Requirements:

- Education and Experience:

- Previous experience as a bartender or in a similar role, preferably within a high-end or luxury setting, is highly desirable.
- Strong knowledge of mixology, drink recipes, and bar operations.
- Certification in responsible alcohol service or equivalent may be required.

- Skills and Competencies:

- Excellent communication and interpersonal skills, with the ability to interact effectively with guests and team members.
- Strong organizational and multitasking abilities, with a focus on efficiency and attention to detail.
- Professional demeanor with a commitment to delivering exceptional guest service.

- Personal Attributes:

- Passionate about mixology and providing a superior guest experience.
- Reliable, punctual, and able to work flexible hours, including evenings, weekends, and holidays.
- Positive attitude, strong work ethic, and a willingness to adapt and learn.

ABOUT THE COMPANY

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

Apply