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Mohamed Saleh
Contact Center Operation Manager, Abu Dhabi Commercial Bank
Abu Dhabi, UAE
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Experience
- Sep, 2019 - Present
- Abu Dhabi, UAE
Contact Center Operation Manager
Abu Dhabi Commercial Bank (ADCB)
- Apr, 2017 - Aug, 2019
- abu dhabi, UAE
Quality Assurance Senior Officer, Call Center
Union National Bank
- Apr, 2013 - Mar, 2017
- Abu Dhabi, UAE
CALL CENTER MIS & QUALITY ASSURANCE OFFICER
Union National Bank
- Feb, 2010 - Mar, 2013
- Abu Dhabi, UAE
CALL CENTER REPRESENTATIVE
Union National Bank
- Aug, 2008 - Feb, 2010
- abu dhabi, UAE
Senior Customer service Representative
Abu Dhabi commercial Bank
- Apr, 2007 - Aug, 2008
- Cairo, Egypt
Customer service Representative (Night shift Operations)
Vodafone
- Jan, 2006 - Apr, 2007
- Cairo, Egypt
Call center Representative
Wasla Contact Center
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Education
- Sep, 2000 - May, 2005
Bachelor(BSc/BA), Law
Tanta University, , Egypt
Certificates
- 2015
Master Inbound Skills
The College Of Call Center Excellence, UAE
- 2006
Higher Diploma degree in the judicial sciences
Tanta University, Egypt
IT Skills
Prime, Microsoft Windows & Office, CRM, T24
Languages
Arabic, English
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