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Mohamed Abdalla
Senior IT Technical Support Engineer, EPG
Ajman, UAE
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Experience
- Oct, 2018 - Present
- Dubai, UAE
Senior IT Technical Support
Emirates Post Group (EPG)
Education
- Sep, 2007 - May, 2011
Bachelor(BSc/BA), Information System
Mansoura university, Mansoura, Egypt
Certificates
- 2018
Microsoft Office Specialist (MOS)
Microsoft, UAE
- 2018
CompTia A+
Microsoft, UAE
- 2018
ITIL Foundation V3
People Cert, UAE
- 2016
Cisco Certified Network Professional (CCNP)
Cisco, UAE
- 2016
Microsoft Certified System Engineer (MCSE)
Self Study, UAE
- 2015
Cisco Certified Network Associate (CCNA)
Al Manara Training Center, UAE
- 2012
Microsoft Certified Information Technology Professional (MCITP)
Self Study, Egypt
- 2009
PC Maintenance & Troubleshooting
Computing center, Egypt
IT Skills
Windows server, Networking: build and configure wired and wireless network, Microsoft office (2003-2007-2013), Good practice in ticketing systems
Languages
Arabic, English
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