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Mina Rizk
Regional Director Of Operations, Telecommunicate outsourcing
Dubai, UAE
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Experience
- Aug, 2017 - Present
- Dubai, UAE
Account Manager
Cupola Teleservices ( CTS )
- Mar, 2015 - Jul, 2017
- Cairo, Egypt
Team performance manager
Vodafone UK
- Feb, 2013 - Mar, 2015
- Cairo, Egypt
Subject matter expert
Vodafone UK
- Dec, 2012 - Feb, 2013
- Cairo, Egypt
Owner of VOC Project
Vodafone UK - Floor Walker
- Jun, 2012 - Dec, 2012
- Cairo, Egypt
Quality coach
Vodafone UK
- Jan, 2012 - Jun, 2012
- Cairo, Egypt
International account advisor
Vodafone UK
- Feb, 2010 - Aug, 2011
- Cairo, Egypt
International account representative
Etisalat UAE
- Jan, 2006 - Dec, 2009
- Cairo, Egypt
customer service representative
Vodafone Egypt
- Feb, 2003 - Dec, 2005
- Cairo, Egypt
Sales Executive
Better Business
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Education
- May, 2013 - Jun, 2014
Bachelor(BSc/BA), Education Diploma
University of Minoufia, "Faculty of Education", Minoufia, Egypt
- May, 2003 - Sep, 2010
Bachelor(BSc/BA), BA in Hebrew Language and literature, Hebrew Language and literature
Ain Shams University, "Faculty of Arts", Cairo, Egypt
Certificates
- 2019
Diploma In project management
IBMI, UAE
- 2018
Train The Trainer
Nadia Institute, UAE
IT Skills
TECHNICAL SUPPORT, DATABASES, MS OFFICE, MICROSOFT OFFICE
Languages
Arabic, English, French, Hebrew
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