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Mahmoud Metwally
Learning & Development, Training, Performance Management, Guest Services, ETIHAD AIRWAYS
Abu Dhabi, UAE
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Experience
- Nov, 2014 - Mar, 2022
- Abu Dhabi, UAE
Crew Trainer, Examiner
ETIHAD AIRWAYS
- Nov, 2010 - Mar, 2022
- Abu Dhabi, UAE
Senior Crew Member
Etihad Airways
- Sep, 2009 - Nov, 2010
- Ajman, UAE
Technical Support Supervisor
ETISALAT
- Jan, 2008 - Jan, 2009
- Alexandria, Egypt
Technical Support Supervisor - Customer Service
GULFSIP TELECOM
- Jan, 2007 - Jan, 2008
- Alexandria, Egypt
Technical Support Supervisor - Customer Service
TELEPLUS
- Jan, 2006 - Jan, 2007
- Cairo, Egypt
IT Administrator / Network Administrator
MAKASEB ISLAMIC FINANCIAL SERVICE
- Jan, 2005 - Jan, 2006
- Alexandria, Egypt
Network Administrator / IT Instructor
INTEGRATED SYSTEM ENGINEERING
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Education
- Oct, 2003 - Jun, 2007
Bachelor(BSc/BA), Business Administration Management
Alexandria Univercity, Alexandria, Egypt
Certificates
- 2021
DESIGNATION OF AVIATION FIRST AID INSTRUCTOR
General Civil Aviation Authority, UAE
- 2021
Fatigue Risk Management System
Etihad Airways, UAE
- 2021
Heartsaver First Aid CPR AED Program
American Heart Association, UAE
- 2018
Crew Control Flight Time Limitations
Etihad Airways, UAE
- 2016
Aviation Security Personnel Training - Initial
Etihad Airways, UAE
- 2016
CREW RESOURCE MANAGEMENT INSTRUCTOR
General Civil Aviation Authority, UAE
- 2016
Dangerous Goods - Cabin Crew (CAT)
Etihad Airways, UAE
- 2016
DESIGNATED CABIN CREW EXAMINER
General Civil Aviation Authority, UAE
- 2016
Crew Resource Management & Human Performance Limitation For Flight Deck
Etihad Airways, UAE
- 2015
Train the Trainer
Etihad Airways, UAE
IT Skills
Technical Support, Microsoft 365, Adobe Photoshop, C, C++, Java, XML
Languages
English, Arabic
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