Relationship Executive - Banking Debt Collection

We are seeking a highly motivated Debt Recovery Officer to join our team in the banking and loans sector. The successful candidate will be responsible for efficiently managing the recovery of delinquent loans while maintaining a positive customer experience. This role offers an exciting opportunity to work in a dynamic and challenging environment with room for professional growth and development.

Responsibilities:
- Initiate and manage the recovery process for delinquent loans and outstanding debt
- Conduct thorough investigations and analysis to determine the best approach for debt recovery
- Negotiate payment plans and settlements with delinquent borrowers while adhering to company policies and regulations
- Communicate effectively with customers to provide support and guidance throughout the recovery process
- Collaborate with internal teams, including legal and compliance, to ensure all recovery efforts are in line with company policies and regulatory requirements
- Maintain accurate and up-to-date records of all communication and actions taken in the recovery process
- Proactively identify and escalate potential risk factors related to delinquent accounts

Requirements:

Salary:
INR 40,000 to 80,000 per month inclusive of fixed allowances.
Additional benefits: Performance Bonus