Relationship Manager

Job Description
- Conducting and promoting the marketing process of credit facilities through telephone calls, field visits, and coordination with other units (to promote and sell complementary products)
- Manage customer relationships from SMEs to achieve pre-set goals & improving the profitability of the SME portfolio
- Executing field visits to clients of small and medium-sized companies and preparing the required reports on a regular basis
- Collecting information required from clients, as well as documents, financial statements, and related data required for credit studies
- Gathering information on the status of the target customers and their reputation in the field to show their financial solvency and their ability to meet their future obligations
- Preparing credit studies and issuing recommendations regarding clients' requests while ensuring compliance with credit policies, and proposals regarding appropriate ways to avoid surrounding risks
- Cooperating with other sectors to provide high-quality service levels and ensure appropriate time periods for the required procedure
- Follow up on customer complaints while maintaining the standard time periods for conducting operations in addition to any other tasks assigned

Requirements: