Product Manager

JOB DESCRIPTION / ROLE

Employment: Full Time

About the role

- Defines the product vision, strategy, and roadmap.
- Gathers, manages, and prioritizes market/customer requirements.
- Acts as the customer advocate articulating the user's and/or buyer's needs.
- Manage the product throughout its lifecycle from concept to end-of-life.
- Collect, manage and maintain traceability of requirements from all stakeholders across product releases.
- Write the business case for investments and gain internal approval.
- Propose a product marketing plan and budget and then deliver against it.
- Write Product Requirements and Market Requirements documents.
- Work with internal stakeholders and third parties to assess and establish partnerships.
- Be the recognized expert in the business on the product, the market, relevant technology and the competition.
- Develop core positioning and messaging for the product.
- Perform product demos to customers and develop relationships in key clients.
- Lead the virtual product team to ensure delivery of agreed objectives.
- Monitor, report and improve product performance.
- Brief analysts and the press.
- Run trials and MVPs, develop and deliver go to market launch plans.
- Channel management and support.
- Commission market and competitor research.
- Promote the product to sales teams through sales training sessions, webinars, newsletters and other mechanisms.
- Develop and deliver training to technical sales support.
- Manage development and marketing projects to deliver to plan.
- Collate feedback from sales and customers.
- Represent the voice of the customer in senior level management meetings.
- Evangelize the product internally and externally.
- Be recognized as a leader in the business and build relations with business stakeholders.
- Managing teams which are spread geographically.
- Assist managers and other staff in the planning and prioritisation of projects, and backlog processing across the department.
- Solve product-related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments.
- Be a facilitator or mediator in high-stakes situations.
- Manage crises and integrate them into their everyday actions and decisions.

Requirements:

About you

- MS/BS degree in Computer Science, Engineering or equivalent preferred.
- At least 10+ years of work experience in product management or as product owner.
- Proven track record of managing all aspects of a successful product throughout its lifecycle.
- Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management.
- Solid technical background with understanding and/or hands-on experience in software development and web technologies.
- Strong problem-solving skills and willingness to roll up one's sleeves to get the job.
- Skilled at working effectively with cross functional teams in a matrix organisation.
- Excellent written and verbal communication skills in both English and French.

Department
Global Delivery & Operations

Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

ABOUT THE COMPANY

Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.

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