People Experience & Culture Specialist

People Experience & Culture Specialist - Egypt

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

As our Country People Experience & Culture specialist you will support our businesses in designing, implementing, and driving engagement and wellbeing activities.
We are looking for a strong team player to co-create and localize our group people experience & culture agenda in EGYPT. To be successful in this role, you will co-create a people-centered growth culture for Egypt together with our leaders, front liners, back office and warehouse teams and localize the group footprint and initiatives . In addition, you will be a member of the group culture & experience team and co-design culture & people experience products for our entire Group.

- Employee Experience & Embedding Culture
- Partner with country leadership team to drive culture shaping and workplace improvements in country
- Activate group culture initiatives across country (office, stores, warehouse)
- Drive, enable, and inspire People Experience & Culture Communities in increasing engagement and employee satisfaction
- Adopt, customize and embed People Experience & Culture initiatives to country
- Identify people experience challenges & pain points through focus groups and drive action plan implementation
- Deploy group UX and people experience products in country e.g. onboarding, internal mobility, tools & platforms etc.
- Manage end-to-end marketing and communications of the different People Experience & Culture initiatives
- Lead our Great Place to Work initiative
- Localize and activate Diversity & Inclusion interventions to country
- Drive a diverse and inclusive workplace and track D&I dashboard to achieve country ambitions
- Support People Experience & culture in instilling a sense of belonging to the Group, endorsing regional collaboration, and securing inclusive activations targeting all employees in different working locations
- Source and drive wellbeing initiatives across country (office, stores, warehouse)
- Localize and rollout Group Wellbeing calendar & initiatives in country
- Make remote working tools available and customize to country needs
- Deploy hybrid and flexible working

Requirements: