Inventory Coordinator - Warehouse

Inventory Coordinator - Warehouse - Egypt

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

What you'll be doing

The Associate Inventory under general supervision must carry out Inventory Management operations such as Organizing and conducting cycle counts and stock verifications.

- Organizing and conducting cycle counts and inventories.
- Customer claims investigation and resolution
- Stock verifications
- Close analysis, promotion and identification of areas for improvement within Company
- Stock Coordination
- Supervision of cycle counts and inventories
- Schedules work for special and periodic inventories.
- Traces history of items to determine reasons for discrepancies between inventory and stock-control records and recommends remedial actions to resolve discrepancies
- Supervision of Customer claims investigation and resolution
- Reviews records for accuracy of information and compliance with established procedures,
- Stock verifications.
- Interface between the warehouse and customers to ensure customer satisfaction.
- Excellent communication at all levels across all Companies and Divisions.
- Query investigation and resolution
- To regularly provide feedback to team members on their performances
- Monitoring performance levels through K.P.I's
- To work within, promote and identify improvements in the Quality Management System as per ISO 9001 standards.
- Regular management information and accurate reporting
- Participate in the stock-takes in various inventory locations.
- To motivate and lead the team to ensure customer service targets are met and budgeted financial goals are achieved.

Health & Safety and Environment
- Ensure that department keeps a high standard of health and safety and environmental performance as per OHSAS 18001 and ISO 14001.
- Not intentionally or recklessly interfere with or misuse any equipment provided for ensuring health, safety or welfare.
- Report damage to equipment fixtures and fittings, MHE defects, accidents at work.
- Report all incidents, of any nature and however caused, to their immediate superior completing all necessary documentation promptly and accurately.

Requirements: