JOB DESCRIPTION / ROLE
Job Description
- Assisting in opening the complaints box in the branches responsible for it on a weekly basis.
- Comply with the policies and procedures of the internal audit manual.
- Executing the approved audit plan.
- Implementation of approved audit programs.
- Documenting audit work, keeping audit files, and arranging work papers.
- Conducting field visits clients in accordance with the audit plan and audit programs.
- Carry out other tasks and duties if assigned to them by the first auditor.
- Following up on these complaints, and presenting them to the first auditor
Requirements:
Skills- Ownership
- Functional Skills
- Ideas presentation and Taking initiative
- Continuous Learning
- Customer Centricity
- Data analytics
- High interpersonal and communication skills.
- Ability to work under pressure with high leader ship skills
- High negotiation skills
ABOUT THE COMPANY
Raya Holding for Financial Investments, a leading investment conglomerate, established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations.
Headquarter located in Cairo, Egypt; Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing, automotive, FMCG and home appliances
Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania.
Raya's Lines of Business include; Aman for e-payments, Aman for Financial Services, BariQ, Ostool, Raya Contact Center, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric.
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