JOB DESCRIPTION / ROLE
Company Description
Novotel Cairo El Borg Hotel - Egypt.
Job Description
• Timely delivery of guests' luggage , messages and any other items for delivery within the property.
• Personalize guests' orientation of their room in a professional, friendly and engaging way.
• Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests.
Requirements:
Qualifications• Excellent communication skills and a professional presentation.
• Very good in English, foreign languages an advantage.
• Minimum 1-year experience as a Bellman; preferably in a similar quality hotel.
• A friendly and outgoing behavior.
• Customer-related experience is an asset.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.