Senior Hotel Sales Manager

Job Description

- Reports directly to the Director of Sales & Marketing
- Supervises sales & marketing team members at the absence of DOSM.
- Interacts with various categories outside and inside the local community including but not limited to travel industry representatives, major companies, governmental establishments, competitors, media departments, event organizers etc...
- Cooperates, coordinates and communicates with All Sales & Marketing team and other department heads at the absence of DOSM as appropriate.
- Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set target. Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is done in timely manner.
- Proactively prospecting new accounts for Mercure Grand Hotel SEEF Bahrain and follow the sales process through to convert into 'producing' accounts.
- To assist DOSM with establishing annual budget and action plans.
- To maintain complete and supported records of all sales agreements, Contracts and quotes for the hotel as per Mercure Grand Hotel SEEF Policies and Procedures.

To achieve own revenue goals.

- Provides answers that are adapted to customers' needs, taking the accommodation possibilities into account
- Rapidly identifies the new customer and modifies the sales pitch accordingly
- Informs customers about the services on offer at the hotel and encourages use
- Is familiar with the local area around the hotel, including the competition

Suggests other Mercure or Accor hotels to customers if the hotel is full

Requirements: