Sales Executive

JOB DESCRIPTION / ROLE

Employment: Full Time

Objective of the role:
• Candidates with a charismatic personality and strong communication skills who can make Customers feel welcome in our Boutique.
• Helps in identifying client needs, present and answer queries about our products, services and recommends solution.
• A positive attitude and a desire to promptly resolve potential Customer issues or complaints will make you successful in this role.
• Ultimately, you will ensure that customers leave our Boutique satisfied and you will contribute to the Boutique’s profitability.

Key responsibilities:
• Inventory Control and Stock Counting.
• Achieve the Sales targets through continually driving the sales through upselling.
• Sharing product information and knowledge with Customers and Sales Executives (product features and benefits / pricing and after sales service)
• Provide exceptional Customer service to all customers.
• Follow up on Customer Repairs and Orders.
• Follow up on all customer returns. Contact all customers to understand the reason for the return. Feedback this to the Boutique Manager.
• Maintain the hygiene and standards of the Boutique. This includes the display showcases, VIP rooms, back office and the product.
• Ensure all product is represented in the Boutique (all elements of the collections are displayed).
• Maintain the backup trays.
• Ensure that all the products are in a sealable condition and report any damages to the Boutique Manager.
• Communicate all launches to Customers and feedback all comments and suggestions to the Boutique Manager.
• Stay up to date with the current trends and feedback suggestions to the HO.
• Achieving, driving, and seeking out sales opportunities inside and outside of the Boutiques.

Requirements:

Educational qualifications:
• High school degree or BSc in Marketing or related field is a plus.

Experience:
• Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
• With Good communication skills.

ABOUT THE COMPANY

Al Zain was founded in 1930 in the Kingdom of Bahrain and has quickly established a reputation as one of the most prominent luxury jewellery retailers in the region. Today, Al Zain is driven by a bold vision to re-introduce our rich Arabian heritage to a global audience where authenticity and uniqueness are at the forefront of every collection. In line with its vision and mission, Al Zain has expanded its presence in the GCC with over 13 boutiques in the region and is gaining international presence in the USA.

Al Zain is focused on creating a variety of exquisite pieces that entice passionate jewellery connoisseurs. The Kingdom of Bahrain houses two state of the art factories, where experts in design and highly skilled artisans have been trained from grandfather to father to son.

Al Zain takes great pride in its quality and craftsmanship and to this day all products are handcrafted. Manufacturing art pieces ranging from contemporary everyday 18k jewellery, to bespoke high jewellery, as well as traditional Arabian jewellery crafted in a unique hue of 21k gold, Al Zain is proudly Arabian and remains loyal to its legacy while modernizing it for today’s global clientele.

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