People Engagement Associate

Job description / Role

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region's best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the role

The People Engagement Associate is an integral member of the HR team, dedicated to enhancing colleague engagement, managing performance, fostering talent development, and driving strategic people initiatives. This role requires an understanding of the colleague lifecycle, from onboarding to separation, and the ability to communicate effectively, manage change, and build strong stakeholder relationships. The ideal candidate will have a commitment to creating a positive and compliant work environment.

What you'll do

- Promote open communication and active listening among colleagues and stakeholders to ensure mutual understanding and collaboration.
- Address colleague concerns and inquiries promptly, ensuring a positive work environment and compliance with labor laws and regulations.
- Implement and manage people processes across the entire colleague lifecycle, facilitating successful change management initiatives.
- Communicate policies, procedures, and organizational culture clearly to all colleagues, addressing objections and disagreements professionally.
- Build and maintain positive relationships with stakeholders, addressing potential concerns proactively and ensuring their needs are met.
- Gather and analyze data to support business solutions, providing clear summaries to inform decision-making processes.

What you'll need

- Strong communication skills, with the ability to adjust styles for different audiences and ensure clear, effective messaging.
- Foundational understanding of performance management and talent development, with the ability to set goals, provide feedback, and coordinate training programs.
- Experience in colleague relations and a thorough understanding of HR operations, policies, and procedures.
- An eye for accuracy and data foundations. Proficiency in data gathering, analysis, and basic statistics, with the ability to provide clear and accurate summaries to inform decision-making.
- Excellent stakeholder management skills, with empathy, active listening, and the ability to address concerns proactively.
- Ability to manage multiple tasks, prioritize effectively, and maintain attention to detail in a fast-paced environment.

What we'll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Company

We are a brand that aims to simplify people's lives by revolutionizing the transportation industry. A brand that strives to inspire everyone it interacts with, and supports every single person who dares to believe. #BeCareem

Careem is the MENA region's leading ride-hailing service and newest Tech Unicorn. With 30% monthly growth, we now operate in 50+ cities across 11 countries and host over 6 million users. With our recent Series D funding success, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by 2018.