Triple Play Onsite Engineer

Job description / Role

Purpose of the job

The engineer will be responsible for onsite operations (Delivery and support) for services provided by Orange Triple Play inside gated compounds and hotels

Duties and responsibilities
- Responsible for onsite operation for Triple Play services inside gated compounds and hotels.
- Follow-up on all onsite planned activities to ensure fault-free operation during different activity phases.
- Act as 1st-line handling for escalations related to operational issues.
- Work 24x7 as 2nd line customer support according to shifts
- Participate in the implementation of new services or new projects.

Education
- Bachelor's degree from a recognized university.

Experience
- Education (BSc. Computer/Communication Engineering)
- Experience (0-1 years of Experience)
- CCNA Knowledge
- Skills (Very Good written & spoken English, very Good Communication, Time Management skills)
- Must own a car

Skills and abilities
- Very good English both spoken and written.
- Very good computer skills.

About the Company

Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.