Testing Team Lead - VOIS

Job description / Role

Role purpose:
To support Vodafone's key strategic growth areas in Testing Function which requires a highly capable and experienced SMEs for specialized domains as Digital, IoT and Cloud Transformation. Test Manager will provide a primary support responsible to oversee the delivery of Test Deliverables to services customers, establish policies designed to ensure consistently high service performance, monitors. coaches employees and evaluates customer feedback to develop quality improvement processes for assigned Projects (up to 15 resources)

Areas of Work: Manual Testing / Automation Testing / Performance Testing / UX Testing / Env Management

Key accountabilities and decision ownership:
- Identify Scope of Testing
- Create & Review Test Strategy for Small and Medium sized Projects
- Estimate the Effort required for Testing and Create & Review Test Plan for Small and Medium sized Projects
- Design, Review and Execute Test scenarios / Test Cases
- Guide the team in Requirement Closures, System Design, Development , Defects logging and Verification/Validation Tasks
- Act as a point of contact for the customer for all technical communication anticipating technical risks and suggesting mitigation and recovery plans
- Drive Defect Triage meeting. Accountable for service reviews, project reviews and reporting
- Adherence to Test Process standards ATF, GTF, SLA and KPI Management.
- Implement/update new/existing tools for various Testing activities
- Handle Risks and Escalations and manage Stakeholders efficiently
- Conduct maturity level assessment of the services and plan to increase maturity of overall service
- Create traceability matrix & ensure availability of Test Data
- Work closely with Automation/performance architect to cover and validate End-to-End Test Coverage
- Analyse Test Metrics & direct / drive improvement plan
- Manage and Coach a testing team up to 15 FTEs including their L&D plan.

Core competencies, knowledge and experience

- Excellent problem-solving, troubleshooting, analytical and debugging skills.
- Excellent Testing Experience and hands on experience in specialized domain (Mobile Applications, Web interface, IoT, Cloud...etc.!)
- Excellent communication & presentation skills in English (both written and spoken)
- Proven track record of software support with agile & CDI tools.
- Good understanding of software development and delivery lifecycle.
- Ability to work on multiple challenging projects.
- Proactive individual, with leadership characteristics and strength in working within a virtual team with the ability to influence & build effective relationships with peers across the business.

Must have technical / professional qualifications:
- +5 Years hands on experience on Testing Execution.
- Proven hands-on experience with Agile Delivery.
- ISTQB Testing Foundation Certificate.
- Broad understanding of the Mobile (Android & IoS) Development and Testing Techniques.
- Experience with ALM, Jira and Jenkins tools.
- Experience on Automation, L&P and/or User Experience Testing.
- BSc or MSc level degree in Software Engineering, Computer Science or Telecommunications.
- Language requirements: English (B2 or above) or any other non-native language an advantage.

About the Company

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play.

We believe that, when working together, humanity and technology can find the answers and create a better future for all.

Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet.