Spare Parts Specialist

Job description / Role

Ready to be part of one of the Market Leaders in Egypt? Apply now!

Raya Auto; one of Raya's subsidiaries is hiring a Spare Parts Specialist

What will you do?
- Prepare and process invoices for services, parts, and other charges.
- Verify service order accuracy and apply relevant discounts, warranties, and offers.
- Explain billing details, answer questions, and resolve billing issues.
- Assist with payment processing and handle customer complaints professionally.
- Maintain accurate records of invoices, payments, and customer information.
- Record payments accurately, reconcile daily receipts, and prepare bank deposits.
- Collaborate with service advisors, technicians, and parts department for accurate billing.

What will you need?
- Minimum of 3 years of experience in a billing or accounting role, preferably in the automotive industry.
- Bachelor's degree in any related field
- Strong knowledge of billing procedures and accounting principles.
- Proficiency in using billing software(Oracle) and MS Office applications (Word, Excel).
- Excellent attention to detail and organizational skills.
- Ability to handle confidential information with integrity.

Skills
- Ideas presentation & taking initiatives
- Customer centricity
- Functional Skill

What is unique about Raya?
- Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning & development plans for all of our employees to ensure their personal and career development.
- Are you looking for career progression ? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
- Are you looking for a rewarding environment ? Raya's top achievers are awarded annually with an international 5 days trip.
- Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing CSR programs and initiatives.
- Are you a foodie? Exclusive discounts for Raya employees at Raya's Restaurants (Ovio, Jones The Grocer, The Lebanese Bakery, and Loris).

About the Company

Raya Holding for Financial Investments, a leading investment conglomerate, established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations.

Headquarter located in Cairo, Egypt; Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing, automotive, FMCG and home appliances

Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania.

Raya's Lines of Business include; Aman for e-payments, Aman for Financial Services, BariQ, Ostool, Raya Contact Center, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric.