Software Specialist / Chatbot

Job description / Role

Job Description
- Provide a superior level of experience and knowledge of the Software development platforms to support team members through all phases of the delivery lifecycle.
- Responsible for ensuring an efficient of developing deliverables, timely builds, and overall code quality.
- Communicate on software-related issues, suggest improvements, and participate with other users in the Development community.
- Maintain high software quality standards within the team by establishing good practices and habits.
- Collaborate with other software developers, business analysts, and software architects to plan, design, develop, test, and maintain web-based business applications built on different technologies.

Personal Skills
- Strong communication, interpersonal, and presentation skills.
- Ability to multi-task and work under pressure.
- Excellent command of English.
- Excellent verbal and written communication skills; influencing skills and ability to work effectively in a geographically dispersed team.

Technical Skills
- Advanced understanding of modern software development tools and methodologies
- Proficiency in programming languages such as Python, JavaScript, or Java.
- Experience with chatbot development frameworks and platforms (e.g., Dialogflow, Kore, Microsoft Bot Framework, IBM Watson Assistant).
- Experience with natural language processing (NLP) and machine learning techniques (preferred).

Education
- Bachelor's of Engineering with a major in Computer Engineering or Computer Science.

About the Company

Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.