My Reward Advisor, KSA & Bahrain

Job description / Role

Job Description

Are You Ready to Make It Happen at Mondelez International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You will work in Mondelez International Digital Services and help us deliver an impeccable service experience with your customer focus and meticulous attention to detail in administrative tasks. In this role, you will ensure that processes are adhered to and documented.

How you will contribute

Be responsible for the day-to-day administration and operation support for processes in your area of responsibility and will deliver them within agreed to deadlines and ensure service quality is maintained. You will ensure that all activities comply with standard operating procedures and legal requirements, including data privacy considerations and work with other team members to ensure that end-to-end processes are efficient and accurate, including data input and maintenance. You will deal with access requests/issues and identify and act on continuous improvement opportunities.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

- Experience in your specific area of responsibility
- Experience in administration with a strong customer service orientation
- Computer literate with excellent skills in Microsoft Office, especially in Excel
- Experience working to deadlines with strong prioritization skills
- Meticulous attention to detail

More about this role

What you need to know about this position:

My Rewards Advisor is responsible for management of Reward programs, salary grading as well as complex compensation and benefits query resolution.

Operational Delivery

- Responsible for the correct execution of Rewards processes in line with policies and standard operating procedures
- Accountable for having and maintaining up-to-date deep functional knowledge enabling the advisor to support with key moments that matter during the employee lifecycle
- Responsible for acting as an escalation point for Reward employee enquiries received via Employee Life Events Team, providing employees support with query resolution
- Responsible for executing reward-related data changes or system transactions where self service isn't viable in accordance with SOP
- Responsible for escalating queries for support to the My Rewards Lead where appropriate
- Accountable for completing relevant research of internal policies and frameworks to support query resolution
- Responsible for performing salary grading for new positions, aligning to global policy
- Supports implementation of broader rewards projects where appropriate and aligned to Governance Framework demand management allocation
- Drives the implementation of annual rewards programs (including merit, incentive and equity)
- Supports the Annual Contracts from a C&B perspective, including Benefits Assumptions & Management Incentive Plan Accruals
- Possesses a strong working knowledge of enabling technologies, systems (e.g. Workday) and processes, ensuring high quality service delivery
- Possesses the relevant language skills, therefore is effectively able to navigate and support queries in the local context
- Participate in external surveys by preparing accurate data for countries in scope
- Monitoring compensation and benefit developments and market trends, including developing best practices
- Follow changes in the legislation influencing compensation and benefits, in order to ensure policies remain in accordance with the local laws
- Prepare range settings for countries in scope
- Manage benefits renewals, administration at country/cluster level and activities related to Third party relationships
- Conduct other analyses as requested (e.g. cost modelling)
- Provide administration support to the provision of various MDLZ equity programs, e.g.
- Review and resolve reports and issues relating to equity grants, and payroll processing of annual, off cycle and accelerated vesting
- Ensure all rewards related policies and documents are up to date on Employee Center

Continuous Improvement

- Responsible for collaborating with My Rewards Lead to understand and implement processes, focusing on employee experience and continuous improvement of rewards processes
- Responsible for identifying service issues, proactively proposing improvements and leading or supporting the implementation of changes
- Partners with CoE Reward team to share business demands and provide insights on potential resolutions

Education / Certifications:

- Human Resources, Business, Accounting preferred
- C&B certification will be an added advantage

Job specific requirements:

- Experience with compensation administration (3-5 years)
- Experience with job evaluations, salary surveys, market pricing and salary range analysis
- Experience providing support to large compensation projects
- Experience with cost modeling
- HR Information System experience (Workday preferred)
- Strong analytical skills, including demonstrated data analysis and interpretation skills required (critical)
- Advanced Excel (critical)
- Strong accuracy and attention to detail (critical)
- English language fluent, multi-lingual with strong written and verbal communication skills - business fluent
- Strong customer service orientation
- Self-directed, able to multi-task and manage fluctuating workload
- High operational excellence

Work schedule: Full time

No Relocation support available

Business Unit Summary

Mondelez International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.

Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Service Operations (Delivery)

Global Business Services

About the Company

Mondelez International, Inc. (NASDAQ: MDLZ) is one of the world's largest snacks companies, with 2015 net revenues of approximately $30 billion.

Our dream is to create delicious moments of joy in everything we do. Nearly 100,000 employees support this dream by manufacturing and marketing delicious food and beverage products for consumers in approximately 165 countries around the world.

We are the world's pre-eminent maker of snacks, with leading market shares in every category in which we compete. Mondelez International holds the No. 1 position globally in Biscuits, Chocolate and Candy as well as the No. 2 position in Gum. (source: Euromonitor)

About 85 percent of our annual revenue is generated in fast-growing snacks categories, and nearly 75 percent of our sales come from outside of North America.